Review

FanDuel

Editor's Rating

8.2
FanDuel has a lot going for it. They score a perfect 10 for Action, thanks to a player pool larger than any of their competitors. The area in which they can improve most is Value, where they score just a 6 due to a smaller deposit bonus and a disappointing player rewards system.
Variety 8.0
Action 10.0
Value 5.0
Interface 9.0
Support 9.0

Offering games since 2009, FanDuel has become one of the most trusted sites online thanks to their excellent support and high quality software interface. Boasting the largest player base of all the daily fantasy sports sites online today, they are the number one choice for anyone looking for huge guaranteed prize pools or big cash game action.


The Nitty Gritty

Sports: MLB, NFL, NBA, NHL
Stakes: $1 to $1,065 (GPPs and 50/50), $1 to $10,600 (H2H)
PLAY NOW
Support: support@fanduel.com
Mobile: Yes, app available
Late Swap: No
Accessibility: See Where You Can Play DFS
Claim to fame: DFS site with the largest player pool, resulting in the best action online and head-to-head contests up to $10,600

Variety: 8/10FanDuel offers games for the four major sports leagues in North America (MLB, NFL, NBA, NHL). It remains to be seen whether they will offer games for other popular sports in the future, such as golf, soccer, and MMA.

Thanks to their huge player pool, FanDuel has great action at both low and high stakes. Head-to-head games start at $1 and go as high as $10,600. You can find 50/50s and GPPs from $1 to $1,065.

Action: 10/10FanDuel practically innovated big prize events both online and offline. With some of online’s biggest guaranteed prize pools, FanDuel is a good bet if you want a huge payday. What sets them most apart from their competitors, though, is their action in the “lower variance” games such as 50/50s and head-to-head contests. There is no other DFS site with better 50/50 action than FanDuel, and it should be the site of choice for anyone looking for significant volume there.

One thing to note is that while cash game action is second to none on FanDuel, it comes with the drawback of being unable to limit the number of times one person plays you heads-up. This means that if you sit 20 head-to-head lobbies, one person can play all 20 of your games if they so choose.

Value: 5/10Depending on the stakes you play, FanDuel’s rake can be on the high side. Their rake is slightly higher than DraftKings at head-to-head games between $270 and $1,065 and 50/50 games between $270 and $1,065. Their rake is slightly lower than DraftKings for most stakes when it comes to GPPs, however.

For maximum value at FanDuel, be sure to redeem your FanDuel points (FDP). FDP are automatically collected every time you play a real money game, and you can use them to enter real money contests. You are awarded 10 FDP for every dollar you pay in entry fees, and you can redeem them at a rate of 2400 FDPs per $1 of entry fees. This means that you are getting back less than half a cent for every $1 in entry fees paid, but it’s better than nothing.

Fulfilling certain FDP thresholds in a given month awards you a ticket to a freeroll the following month, as well:

Bronze: $1,500 freeroll, requires minimum of 1,000 monthly FDP
Silver: $2,500 freeroll, requires minimum of 5,000 monthly FDP
Gold: $4,000 freeroll, requires minimum of 15,000 monthly FDP
Platinum: $7,000 freeroll, requires minimum of 50,000 monthly FDP

You can enter each freeroll as long as you’ve fulfilled the monthly FDP requirements. For example, if you earn 50,000 FDP in a given month, you can enter all four contests.

7/1/2016 update: FanDuel has done away with their deposit bonus. However, after you make your first deposit the first paid contest you enter on FanDuel will more or less be a freeroll. If you don’t win a prize in your first paid contest on the site, FanDuel will refund your entry fee up to $120 to be used for additional play.

fanduel-lobby

Interface: 9/10The interface at FanDuel is simple, clean, easy-to-use, and intuitive. This makes the lobby very pleasant for new users, as there is virtually no learning curve when it comes to using it. A simple lobby interface means the sacrifice of convenience in some areas, however. For example, when trying to find a multiplier tournament, a user must wade through all the contests under the tournament tab because there is no area in the lobby exclusively for multipliers. Another example is that at the time of writing, it is not possible to submit a lineup on FanDuel without first entering a contest. The workaround for this is to simply make a lineup in a free contest and transfer it as necessary to other contests, but some people will find this a hassle.

7/1/2016 update: FanDuel has updated their interface, making it easier for players to enter contests in bulk if they so choose. This tends to be very useful in 50/50s and similar contests on the site. Previously, it used to be very cumbersome to put more than one entry in a contest or enter multiple contests at once.

Support: 9/10FanDuel support is available via email or by submitting a support ticket on their Support page. The support ticket option gives you a list from a dropdown bar where you can pick from common topics or problems, then give them a subject and message. On the same page as their support links you can find an FAQ that covers many common questions.

Upon submitting a support ticket, you get a message that says, “Your request has been sent to our customer support team. We will respond within 12 hours, often much sooner.” During regular business hours, replies often come in under an hour. The replies are efficient, professional, and helpful.

One complaint with FanDuel support is that there is no 24/7 phone line or live chat support. FanDuel used to have live chat support but a tweet in late 2014 specified that they “temporarily disabled it in order to focus on email support.” They also have a phone number available (1-800-475-2250), but you are forced to leave a message with details of your problem rather than talk to a live agent.

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